We constantly try to improve our services. One of the major topics lately, and coincidentally, one we’ve been trying to make people aware of for quite some time, has been the security of YOUR information. Whilst we have always had the ability to encrypt your information either at rest (when in our datacentres) or in-flight (during transmission between your systems AND our datacentres) we had not provided a way to ensure that your data, stored within your CloudShare virtual drive was also protected. Today we are happy to unveil version 1.14.x of our software for Windows and Mac OS X.
Our new software includes a few key extra security additions to ensure that the data held in the local cache cannot be accessed, even if your computer is stolen.
The main new features in version 1.14.x are:
- An improved settings menu
To make it quicker and easier for you to edit the program to your requirements.
Your files will now be even safer. Any files which have been stored on your machine will be inaccessible if you are logged out of Excipere. This stops thieves from gaining access to your files.
This will make sure Excipere is never logged in when you turn your computer on. Combining automatic logout and CloudShare encryption will make sure your files are always secure.
- Revised & Improved ‘Manage Backups’ window
We have improved the interface for handling file type exceptions. This will automatically stop EXE, ISO, and temporary files from being uploaded to the cloud and will reduce the time it takes you to complete initial upload. If you do want to upload .ISO files, you just need to uncheck the .ISO box in the exceptions menu. You can also add new exceptions to the list. (eg. If you add “.avi” to the list the software will make sure no AVI movies are backed up to the cloud).
- Restore is now built into both the Windows and Mac client
We have now added the restore feature to the Windows client. In the past only Mac users could restore files through the normal desktop client. Windows users had to download a separate restore client from our website.
Please note: You should now restore your files onto a Windows computer by clicking on the Excipere icon on the task bar at the bottom right of your screen. You will no longer need to download the separate Restore client.
- You’ve changed the settings dialog box?
In older versions of the Excipere software we gave all CloudStor, CloudShare and CloudCentral users the same Settings dialog box. With the new software we have only given users’ access to the information you need. This means that CloudStor and CloudShare users will now have fewer tabs to navigate than CloudCentral users. We have not removed features, we have simply made it easier for you to find the features that you need.
- How do I access the Manage Backups window?
Actually, it’s the same as before. To access your Manage Backups dialog on Windows simply right click on the icon in the task bar at the bottom right of your screen, and select “Manage Backups” from the menu. If you are using a Mac OS X computer simply click on the Excipere icon on the top menu and select “Manage Backups”.
- How do I access the Status window?
Again, no changes here. To access your Status screen on Windows simply right click on the icon in the task bar at the bottom right of your screen, and select “Status” from the menu. If you are using a Mac OS X computer simply click on the Excipere icon on the top menu and select “Status”.
- How do you start and stop the Excipere software?
We now enable users to stop and start your CloudShare and your CloudStor independently. On Windows simply click on the icon in the task bar at the bottom right of your screen and select “Settings” from the menu. On the Settings screen click on the “Services” tab and then click on the on/off switch next to the word CloudStor or CloudShare. Once you are happy with the selection click on the “Apply” button at the bottom right of the window.
If you are using Mac OS X device simply click on the Excipere icon on the top menu and select “Settings”. On the Settings screen click on the “Services” tab and then click on the on/off switch next to the word CloudStor or CloudShare. Once you are happy with the selection click on the “Apply” button at the bottom right of the window.
The Settings window does not enable you to stop both CloudShare and CloudStor at the same time. If you wish to stop the software entirely or log out and log into a new account?
On Windows, simply click the Excipere icon in the task bar and select “Logout”. On Mac OS X devices click on the Excipere icon on the top menu and then select “Logout”.
A quick way to see if Excipere is running on your Windows computer is to click on the Excipere icon on your task bar. If the menu has 10 options you are logged in. If you only have “log in”, “Restore” and “Exit” as options, you are currently logged out of your account.
If you are using a Mac OS X machine you can simply click on the Excipere icon on the top menu. Again, If the menu has 10 options you are logged in. If you only have “log in”, “Restore” and “Exit” as options, you are currently logged out of your account.
All currently logged in users will automatically be notified that a new version of the software is available. You can also check for updates manually.
On a Windows computer, click the Excipere icon on your task bar, Select Settings, Updates, Check for Updates.
On a Mac OS X machine, click the Excipere icon on the menu bar, Select System Settings, Updates, Check for Updates.
- How does encryption work with CloudStor
It doesn’t. This is ONLY for CloudShare and CloudCentral customers.
- Will your software encrypt my entire hard drive?
NO. This will ONLY encrypt the CloudShare element of your Excipere service.
- What if I already encrypt my hard drive?
We do not support other types of encryption or encryption services.
We cannot guarantee the integrity and accessibility of your CloudShare data if encrypted by other software.
- Will my CloudShare be automatically encrypted?
No. You need to select this option as part of the revised set up. The reason is we want to give you the choice of whether to encrypt your data on your drive or not.
Within your settings menu you will see a Security tab, select this and at the bottom will be the check box to enable CloudShare encryption.
The encryption of your CloudShare files is for the local files on the computer you have enabled it for. This protects the local files should your computer be stolen.
This is tied to your Excipere account on that user profile only. If you have multiple user profiles on a system you will need to enable it for each.
The encrypted data can only be decrypted using the Excipere software – the data can also be accessed as normal via the web portal.
- Secures your local data in your CloudShare
- It may slow down your machine slightly due to the encryption process. However the benefits of secure transfer outweighs the negative. This feature can be disabled.
- It may take slightly longer to upload the data to the web portal. This also depends on your upload speed.
- It may increase the CPU usage slightly due to the encryption process.
How do I enable encryption of my data transfers?
This is now enabled by default. You Can disable this (see below)
Again, the Settings menu, Security tab has a check box to enable/disable encryption of file transfers between your system and our datacentres.
We really want you to get the most out of our software and have endeavoured and indeed tested exhaustively across a wide range of systems and scenarios. If you run in to any difficulties OR you are NOT SURE. PLEASE!!! ask questions.
We are more than happy to help.